Terms & Conditions

Please read these Terms and Conditions ("Terms" and/or "Terms and Conditions") carefully before using the AceLords website ("Website").

INTRODUCTION

Your access to and use of Website are conditioned on your full acceptance and compliance with these Terms and Conditions and this Website Privacy Policy, which are published at Website and which are incorporated herein by reference ("Privacy Policy"). These Terms and Conditions and Privacy Policy are applied to all visitors, users and others who access or use this Website.

By accessing or using this Website, you agree to be bound by these Terms and Conditions and Privacy Policy. If you disagree with these Terms and Conditions and/or Privacy Policy or any part of them, you must not use this Website.

Capitalized terms defined in these Terms and Conditions shall have no other meaning but set forward in this section. The following terminology is applied to these Terms and Conditions, Privacy Policy and Refund and Revision Policy: "Client", "You" and "Your" refers to you, the person accessing this Website and accepting these Terms and Conditions. “We”, “Us” and “Ourselves” refers to website. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

ELIGIBILITY

By using our Services, you represent and warrant that (a) all registration information you submit to Website is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older and/or have full legal capacity to enter into legally binding relations; and (d) your use of the Services does not violate any applicable law, regulation, and/or your country's rules.By accepting these Terms and Conditions you understand that this is your own responsibility to create and maintain your own software and/or any software products. You agree that your use of any part of the scripts provided to you is purely for reference purposes.

Your profile may be deleted and Services provided to you may be terminated without warning, if we believe that you are less than 18 years of age and/or do not have full legal capacity to enter into legally binding relations.

PROVIDED SERVICES

Subjected to full compliance with these Terms and Conditions, Website shall provide software services and products as described more fully on the Website ("Services").

PLACING AN ORDER

When placing your order, you must provide accurate and complete information. You are solely responsible for any possible consequences and misunderstandings, in case you provide us with inaccurate and/or incorrect and/or unfaithful information.

PAYMENT

All payments are due upon receipt. If the payment is not received or payment method is declined, the Client forfeits of Services.
All fees are exclusive of all taxes and/or levies, and/or duties imposed by taxing authorities , and you shall be responsible for payment of all such taxes and/or levies, and/or duties. You agree to pay any such taxes that might be applicable to your use of the Services and payments made by you under these Terms.
If at any time you contact your bank or credit card company and decline or otherwise reject the charge of any payment, this act will be considered as a breach of your obligation hereunder and your use of the Services will be automatically terminated.

Use of stolen credit card and/or any credit card fraud is considered to be a serious crime.

Website closely cooperates with our payment provider to prevent and fight online fraud. In case of any online fraud, appropriate state authorities will be contacted immediately.

By doing a chargeback, you agree to give up all your rights to the product automatically.

The Website reserves the right to change its prices at any time in its sole discretion and such changes or modifications shall be posted online at the Website and become effective immediately without need for further notice to any Client and/or user.
By providing payment method information and authorizing payments, You warrants that:
(a) You are legally authorized to provide such information;
(b) You are legally authorized to make payments using the payment method.
As far as it's allowed by applicable law and according to our Privacy Policy, you acknowledge and agree that we may use third-party service providers to process payments (payment facilitators).

WE DO NOT SAVE YOUR CARD DETAILS for future use. Please do not be scammed by anyone promising such. Our card payment providers are charged with such responsibilities.

DISCOUNT POLICY

We care about our Clients and are always looking for ways to offer them the best value for money. One method we use is a discount system. The Website, at its sole discretion, shall have the right to provide our Clients with discount programs as described more fully and published on the Website.

REFUNDS

The Website shall not offer refunds to any software product or service purchased in it.

However, in some case, We assesses refund requests on a case-by-case basis as there are usually unique reasons as to why a refund request is made. Please note that if you request a refund, we may require documented proof that the quality of your order is low (e.g., failure to follow a minimm of 50% of the deliverables according to the SRS, etc.). Should you feel it necessary to make a refund request, we will immediately forward your order to our Quality Assurance Department. After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the agreed Refund Period if any.

In case We reimburses the money, our Quality Assurance Department, at its sole discretion, evaluates the quality of the product or service and refunds an amount comparable to the percentage of any valdiated incorrectness in the delivery.

The Website provides various methods of contact (i.e. email, telephone, message board, and live chat) to facilitate communication between you, us and the writer assigned to complete an order. Using any of these methods, our Customer Support Center is available to you at any time and will respond to any refund request or other issue promptly. However, if such a request is not received using any of the aforementioned methods within the Refund Period, We will not be obliged to honor or consider the above said request.

REVISIONS

Any revision request or complaint in regards to a Product or Service that the Website has provided must be made within the revision period ("Revision Period"). The Website offers a 14-day Revision Period for Wordpress-based products, and a 30-day period for hard-coded products/services. Revision Period begins on the date of Client's order deadline and expires on the last day of the Revision Period. After that point, no revision and/or complaint will be accepted. Revision period can be extended to 180 days in exceptional cases if the primary developer is incapacitated in any way.

In case a request for revision is not submitted within the Revision Period, We tacitly accept that the Client is satisfied with the product or service and requires no further actions to be taken in regards to it unless extra payment is provided or a new order is placed.

Upon receiving your completed assignment you may be entitled to a free revision should the Product or Service be of easy nature. Any other complex software product or service may atract additional charges. The charges may also include charges accrued by 3rd-party subscriptions and/or products/services.

All revisions must be based on the original order instructions. If at the time of the revision request you provide new, additional, or differing instructions, this will be interpreted as an application for new Product/Service and thus, will require an additional payment. Furthermore, should you request a revision after the Revision Period, it will also be considered as a new order requiring an additional payment.

LIMITATIONS OF LIABILITY

We will not be liable to you in relation to the contents of, the use of, or otherwise in connection with, this Website:
1. For failure to learn the material covered in the docs for the product or service
2. For your final software product
3. Excludes all liability for damages arising out of or in connection with your use of this Website. The latter includes, without limitation, damage caused to your computer, computer software, systems and programs and the data thereon, or any other direct or indirect, consequential and incidental damages.

DISCLAIMER

The materials on the Website are provided ‘as is.’ The Website makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, The Website does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Website or otherwise relating to such materials or on any sites linked to this site. We make no representations that the Website is appropriate or available for all jurisdictions. Those who access or use the Website from other jurisdictions are entirely responsible for compliance with all applicable foreign; United States federal; state, and local laws and regulations.

COPYRIGHT

The product or service provided to you by the Website remains our property and is the subject to copyright and other intellectual property rights under local and international laws conventions. Some products are registered under the MIT license, and as such the copyright is not limited to us.

You agree not to engage in the use, copying, or distribution of our Products other than expressly permitted herein.

TESTIMONIALS

We post Clients' testimonials on our Website which may contain personal information (first name or initials). Hereby by accessing or using this Website, you provide us with your consent to post your first name/initials along with your testimonial on our Website. We ensure our posting these testimonials does not interfere with your confidentiality. If you wish to request the removal of your testimonial, you may contact us at [email protected].

You acknowledge that if You send us any testimonials, comments, suggestions, ideas, notes, concepts or other information, (collectively, the "Information"), You grant us the irrevocable, perpetual right to use, alter, publish or delete the Information for any purpose whatsoever without any compensation. You must not do any of the following:
1. submit false, inaccurate, or misleading information
2. edit or otherwise modify any material on the Website
3. send material that infringes on any other intellectual property rights of others or on the privacy rights of others
4. send material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity
5. promote sexually explicit or pornographic material
6. send material that reveals trade secrets, unless You own them or have the permission of the owner
7. intentionally or unintentionally violate or encourage conduct that would violate any local, state, or federal law
8. attempt to breach the security of the Website
9. send advertisements, promotional materials, chain letters or pyramid schemes, spam, mass mailing or other solicitations of business
10. impersonate another person.

NOTIFICATION OF CHANGES

We reserves the right to change these Terms and Conditions at any time and your continued use of the Website will signify your acceptance of any adjustment, improvements and/or alterations to these Terms and Conditions. You are, therefore, advised to re-read these Terms and Conditions on a regular basis.

Last updated: 4th Jan 2023